FAQs – Frequently asked questions

Please find answers to several FAQs below. If you still need help, feel free to reach out to us at info@smartChord.de for assistance. We welcome your questions and feedback.


General questions

Normally the producer of your new device provides a tool to move the data from the old device to the new device (e.g. ‘Smart switch’ from Samsung). Also Google can do the job with the backup and restore feature.

And last but not least, smartChord has also different possibilities to synchronize data. If you want to do it with smartChord.

The best way is to copy a backup file
1. Go to smartChord on your old device
2. Send the backup file from the backup screen with the share
button to your new device. (You’ll get to the backup screen by the navigation menu in the left upper corner)
3. Copy a backup file to the backup folder on your new phone. The backup folder is something like /storage/emulated/0/Android/data/de.smartchord.droid/files/backup where ‘0’ can differ on your device.
4. Go to the the backup screen and restore the backup

Or you can use the synchronization:

1. Use the ‘Synchronize smartChord’ feature to store your content in the cloud
2. Add the Google Play account to the new phone. It’s the account with which you have bought smartChord or a s.mart app
3. Install smartChord on all s.mart apps you have bought on the new phone.
4. Use the ‘Synchronize smartChord’ feature on your new phone to restore your content from the cloud

A purchased version of smartChord can be easily reinstalled or used on multiple devices. You don’t have to pay twice. Just install it on your devices. It is important to use the same Google Play account with which you have bought smartChord. If it was an in-app payment, that’s enough. If it was a separate s.mart app, just install it on your device. You can find your bought apps in the order history: https://play.google.com/store/account/orderhistory

You can check if everything is installed correctly:
‘Info’ -> ‘Your products’.
Your purchased products are listed there.

Other devices/systems

There are three ways to edit the songs of your songbook:

  1. Edit your songs directly on your device. No need to be online. There is a video that shows you how: https://youtu.be/QGxaxAS6Dwk
  2. Edit the songs comfortably in the browser of your computer. There is another video that shows you how: https://youtu.be/19JVc76ExkY
  3. Synchronize your songs with your cloud. Edit them in your cloud and start the synchronization again

You can use smartChord on a Fire phone, but you have to install Google Play on a Fire phone. Please see how to do this:

https://techmogulchannel.com/tutorial-install-google-play-store-to-amazon-fire-phone

Unfortunately there is no version for the iPad or iPhone. It’s on our todo list, but with very low priority. Sorry.

Yes you can. Casting your Android screen lets you mirror your Android device to the TV so you can enjoy your content exactly as you see it on your mobile device – only bigger.

Please see: https://support.google.com/chromecast/answer/6059461?hl=en

Normally the producer of your new device provides a tool to move the data from the old device to the new device (e.g. ‘Smart switch’ from Samsung). Also Google can do the job with the backup and restore feature.

And last but not least, smartChord has also different possibilities to synchronize data. If you want to do it with smartChord.

The best way is to copy a backup file
1. Go to smartChord on your old device
2. Send the backup file from the backup screen with the share
button to your new device. (You’ll get to the backup screen by the navigation menu in the left upper corner)
3. Copy a backup file to the backup folder on your new phone. The backup folder is something like /storage/emulated/0/Android/data/de.smartchord.droid/files/backup where ‘0’ can differ on your device.
4. Go to the the backup screen and restore the backup

Or you can use the synchronization:

1. Use the ‘Synchronize smartChord’ feature to store your content in the cloud
2. Add the Google Play account to the new phone. It’s the account with which you have bought smartChord or a s.mart app
3. Install smartChord on all s.mart apps you have bought on the new phone.
4. Use the ‘Synchronize smartChord’ feature on your new phone to restore your content from the cloud

A purchased version of smartChord can be easily reinstalled or used on multiple devices. You don’t have to pay twice. Just install it on your devices. It is important to use the same Google Play account with which you have bought smartChord. If it was an in-app payment, that’s enough. If it was a separate s.mart app, just install it on your device. You can find your bought apps in the order history: https://play.google.com/store/account/orderhistory

You can check if everything is installed correctly:
‘Info’ -> ‘Your products’.
Your purchased products are listed there.

Songbook

There are three ways to edit the songs of your songbook:

  1. Edit your songs directly on your device. No need to be online. There is a video that shows you how: https://youtu.be/QGxaxAS6Dwk
  2. Edit the songs comfortably in the browser of your computer. There is another video that shows you how: https://youtu.be/19JVc76ExkY
  3. Synchronize your songs with your cloud. Edit them in your cloud and start the synchronization again