FAQs – Frequently asked questions

Please find answers to several FAQs below. If you still need help, feel free to reach out to us at info@smartChord.de for assistance. We welcome your questions and feedback.


General questions

The screen overlay is originally a problem of Android 6. And it happens, if an app requests a permission. The tuner e.g. needs the audio permission.

The reason for this message:
This message appears when you’re running a floating app, and then start a newly installed one, which requests access rights. Floating apps include the chat heads of Facebook Messenger that can appear floating above other. One solution is to grand the permission before opening the tuner. Please go to ‘Info -> Permissions -> Permissions’ and grand the audio permission to smartChord.

Categories: General questions, Tuner

Tuner

The tuner has got different modes. One of it is the pitch pipe. To switch between tuner and pitch pipe, use the ‘Mode’ button in the left corner.

Category: Tuner

The screen overlay is originally a problem of Android 6. And it happens, if an app requests a permission. The tuner e.g. needs the audio permission.

The reason for this message:
This message appears when you’re running a floating app, and then start a newly installed one, which requests access rights. Floating apps include the chat heads of Facebook Messenger that can appear floating above other. One solution is to grand the permission before opening the tuner. Please go to ‘Info -> Permissions -> Permissions’ and grand the audio permission to smartChord.

Categories: General questions, Tuner