Changing instrument and tuning

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When you change the instrument or the tuning in the settings, it affects all the features like chords, scales, arpeggio, tuner or circle of fifths. But it does not affect all features. Some features like the songbook, chord progression or the fretboard trainer do store the tuning when the item is created. This means that you have the same tuning with the same chords and fingerings in a song, every time you open it. But you can change the tuning/instrument for a song or chord progression in the menu. Then the fingerings are changed too and the new tuning is stored in the item.
The fretboard trainer is different. You cannot change the tuning/instrument of a quiz. If you want to learn a new tuning/instrument, you have to create a new quiz.

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Why does the app need permissions?

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smartChord does NOT need access to photos or to any personal information on your phone!
– The ‘audio record’ permission is essential for the tuner
– The ‘vibrate’ permission is needed to signal, that time is up (timer) or pitch is met (tuner)
– The ‘wake lock’ permission is needed to prevent sleep mode while the metronome is playing
– The ‘external storage’ permission is essential to import or export stored items like songs
– The ‘network access’ permission is needed for the internet search for songs (and maybe ads in the future)

There is a possibility to withdraw permissions with Android 6 or higher. Please check: ‘Info’ -> ‘Permissions’ -> ‘Permissions’

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Move to a new phone

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Normally the producer of your new device provides a tool to move the data from the old device to the new device (e.g. ‘Smart switch’ from Samsung). Also Google can do the job with the backup and restore feature.

And last but not least, smartChord has also different possibilities to synchronize data. If you want to do it with smartChord.

The best way is to copy a backup file
1. Go to smartChord on your old device
2. Send the backup file from the backup screen with the share
button to your new device. (You’ll get to the backup screen by the navigation menu in the left upper corner)
3. Copy a backup file to the backup folder on your new phone. The backup folder is something like /storage/emulated/0/Android/data/de.smartchord.droid/files/backup where ‘0’ can differ on your device.
4. Go to the the backup screen and restore the backup

Or you can use the synchronization:

1. Use the ‘Synchronize smartChord’ feature to store your content in the cloud
2. Add the Google Play account to the new phone. It’s the account with which you have bought smartChord or a s.mart app
3. Install smartChord on all s.mart apps you have bought on the new phone.
4. Use the ‘Synchronize smartChord’ feature on your new phone to restore your content from the cloud

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Use on multiple devices

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A purchased version of smartChord can be easily reinstalled or used on multiple devices. You don’t have to pay twice. Just install it on your devices. It is important to use the same Google Play account with which you have bought smartChord. If it was an in-app payment, that’s enough. If it was a separate s.mart app, just install it on your device. You can find your bought apps in the order history: https://play.google.com/store/account/orderhistory

You can check if everything is installed correctly:
‘Info’ -> ‘Your products’.
Your purchased products are listed there.

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How to change a fretboard quiz?

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Once created, a fretboard quiz can’t be changed, just played. But you can create a new exercise using the ‘Folder menu -> New’ and configure the new quiz, including instrument, fret range, tuning and chords

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Feature is vanished

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You may hide features from the ‘Home’ screen using the menu popping up on a long-press. You can add all hidden features again by the ‘Add tools’ menu on the ‘Home’ screen.

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Purchased products are not displayed

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Actually the products are detected immediately and the features are activated instantly.

If a bought product and its feature are not activated, please check the following:

Was your order successful? Is the amount debited?

Go to smartChord and check this: ‘Info’ -> ‘Your products’. It requests the latest information from Google and your purchased products are listed then.

Check the purchased products in the Google ‘Play Store’ -> ‘My Account’ -> ‘smartChord’ -> ‘Subscriptions’ or ‘Order History’

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Screen overlay message

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The screen overlay is originally a problem of Android 6. And it happens, if an app requests a permission. The tuner e.g. needs the audio permission.

The reason for this message:
This message appears when you’re running a floating app, and then start a newly installed one, which requests access rights. Floating apps include the chat heads of Facebook Messenger that can appear floating above other. One solution is to grand the permission before opening the tuner. Please go to ‘Info -> Permissions -> Permissions’ and grand the audio permission to smartChord.

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Can I backup and restore smartChords data?

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smartChord does make backups automatically on the backup folder /storage/emulated/0/Android/data/de.smartchord.droid/files/backup. The folder ‘0’ can differ on each device. You can also create backups manually anytime in the ‘Backup’ feature. There you can also restore any backup. You can reach the ‘Backup’ feature by the menu on the ‘Home’ screen. You can use the ‘Share’ functionality in the ‘Backup’ feature to send a backup to a save place or to another device where you can restore it.

You can restore the state of one device to another with the following steps:

1. Go to the smartChord home screen of your old device.

2. Go the ‘Backup’ feature (by navigation menu in the left upper corner).

3. Create a new backup.

4. Send the backup file from the ‘Backup’ screen with the share
button to your new device.
Alternatively you can use an explorer and send the backup from the backup directory to the new device:
/storage/emulated/0/Android/data/de.smartchord.droid/files/backup

5. Copy the backup file on the new device to the following directory:
/storage/emulated/0/Android/data/de.smartchord.droid/files/backup

6. Go to the ‘Backup’ feature on the new device

7. Select the backup from the old device

8. Tap on the ‘Restore’ button to restore the backup

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How can I limit the access to app folder in the cloud?

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You can’t limit the access to the app folder in the cloud. This is because most users want to use another folder than the app folder as most of them have already a folder for their songs. This is the most flexible and convenient solution. Please use a network sniffer to check that we do NOT use or abuse your files.

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